Terms and Conditions

Terms and Conditions

Article 1. Application fields.
VEDIP is a trademark of Comascotec for Internet sales of wheels and tools fro glass processing companies.

The offers presented on our website and catalogs are reserved for professionals (companies, administrations, artisans, traders , associations) for the needs of their professional activities.
These general conditions are applicable to sales made in Europe by the company Comascotec (headquarter 6 Rue Massena 69006 Lyon , SAS with a capital of 10 000 Euros , RC Lyon, siret51867449400019 - APE7021Z -TVA FR31518674494). The customer must read and agree these terms and conditions before ordering products from Vedip Comascotec .

Article 2. object

These conditions are intended to define all the rights and obligations of the parties for the sale of products Vedip to the customer.
Any order implies prior acceptance of these terms and conditions and automatically entails hereunder, notwithstanding any contrary provisions of the general conditions of purchase by the customer. Notwithstanding anything to the contrary herein or shall be binding on Comascotec after written agreement of the latter.

Article 3. Orders.

The orders  for Vedip products received by Comascotec will be confirmed and put in production only after payment received.. Upon confirmation of the order by Comascotec Vedip wheels, Comacotec will bring the care and implement all procedures required to process the customer's order .
In case of changes relating to the characteristics or the price of a product subject to an order for Vedip wheels, Comascotec will inform the customer as soon as possible to allow it or not to confirm the order, but that such a change can give rise to any compensation.
Comascotec will be in no way responsible for any order changes occurred because of the customer after shipping the goods.

Article 4. delivery

Comascotec undertakes to implement all the necessary logistics for said delivery intervene at the address indicated in the order respecting the delivery times indicated on the acknowledgment of receipt of the order plus delivery times listed after.

Express delivery:

1 day for Austria, Belgium, Bulgary, Denmark, Eire, Estonia, Finland, Germany, Greece, Hungry, Iceland, Luxembourg,  Malta, Monaco, Netherland, Norge, Poland, Portugal, Slovenia, Spain Switzerland, UK.

2 days for Romania, Serbia,

3 days for Croazia, Macedonia, Montenegro.

Economy delivery :

2 days for Austria, Belgium , Germany, Luxembourg, Monaco.

3 days for Denmark, Hungary, Spain, Switzerland,  UK,

4 days for Eire, Estonia, Finland, Greece, Lituania, Portugal, Slovenia,

5 days for Iceland, Norge, Romania,

6 days for Bulgary, Serbia,

7 days for Croazia,

9 days for Macedonia,


Delivery takes place by the direct delivery of product to the customer against signing a delivery , Comascotec reserves the right to split shipments.
It is up to the customer to ensure the conformity of goods with the particulars of the delivery and the order, and make a reservation on any missing or damaged on the transport document at the time of goods receipt, then confirm these reservations in writing to Comascotec within three days of receipt of goods. Otherwise, the delivered products will be deemed to comply with the order quantity and quality, except defects or hidden defects. In the case of split delivery, the delivery applies only to the part of the order delivered to the customer.
Comascotec strives to deliver any product brand Vedip ordered within the specified period. However, in certain circumstances, and despite all our efforts, it is possible that the period be exceeded. In this case, the customer will be able to agree to be delivered within a further period, or to cancel the order. If the customer accepts the new time, it can not in any case require an award or payment of any compensation or penalties.

Article 5. Returns and warranties

5.1 Right of return .

The customer has a right of return (except custom or special order product not listed in the catalog or on the website) to the conditions that the products have not been used. If an item does not suit him , the customer has 7 days after delivery to return and settle in new condition and in its original packaging with accessories and documents, sealed pouches unopened , consumables unopened and unused . Subject to the foregoing conditions, the customer can request an exchange, credit or refund (minus bank charges ).

In case of goods returned to Comascotec, the transport costS are in charge of the customer.

5.2 Contract Security products:

Unless specified otherwise on the invoice , the contractual guarantee provided by Comascotec under this article shall be a warranty return workshop : Comascotec only being held in this part of the replacement product. To qualify for support under the warranty, the customer must submit the product to the After -sales Service Vedip. Any rehabilitation under the warranty will be subject to the production by the customer invoice.

Article 6. price

6.1 Prices are in Euro excluding VAT. All taxes are added to the order and are charged to the client. They are incresad with shipping costs.

6.2 The prices shall apply to the order from a customer that is shown on the website Vedip and the client communicates to us when ordering.
In case of error in the price mentioned on the customer order the customer will receive an order confirmation where will be mentioned  this different selling  price. The customer  will be informed by email of this difference. He will be asked to confirm its agreement to the new price. In case of non-confirmation by the customer within 4 days, the order will be canceled.

Article 7. Billing arrangements
Comascotec prepare and forward to the client an invoice for the sale of products Vedip at each delivery. This invoice will be sent over the Internet to the address indicated by the client during registration on Vedip site.

Article 8. Time and payment terms
8.1 Terms of payment .
The customer has the choice between paying by bank transfer to the account Comascotec or payment by credit card with 3 D Secure system . More and only for French customers payment by check to the order is possible.
The delivery time for goods ordered starts from the time the Comascotec bank account is credited.

Article 9. Transfer of ownership

The transfer of ownership takes place product upon delivery to the address specified by the customer on the order.

Article 10. Modification of Terms and conditions of sale.
We strive to minimize changes in terms and conditions of sale. The client is invited to check the terms and conditions in each of its commands.

Article 11. Trademark.

All references , publications, photos, illustrations contained in catalogs Vedip and on its website are protected by the provisions of the Code of intellectual property. Branded products are marketed under Vedip names , logos, distinctive signs protected under intellectual property rights . Any unauthorized use would constitute an act of infringement, punishable as provided by the Code of intellectual property.

Article 12. Obligations of the client when using the website

The customer agrees not to use any part of the Site for any unlawful purposes, does not violate or infringe the rights of any person , including intellectual property rights relating to confidentiality or the protection of privacy, do not use the site to transmit any material contrary to public order and morality including defamatory or detrimental to property or pecuniary rights of third parties not to interfere with the services or servers or networks connected to or to alter .
Otherwise, liability could be directly engaged by all provisions of applicable law.

Article 13. Computer and Freedoms

13.1 Obligations from Comascotec concerning its range of branded products Vedip :
The information collected and stored by Comascotec management for  Vedip products, shipments and trade relationship commands are reserved for the use of Comascotec. However, Comascotec may need to transfer that data to its subcontractors for the sole purpose of marketing products.
The customer data is kept for the duration of the customer and beyond if necessary to the extent necessary to meet any legal obligation relationship. For the purposes of technical maintenance of the computer system, data are stored on a server located in France .
Accordance with the law 78-17 of 6 January 1978, the customer has at any time a right of access, rectification and opposition to the data. To do this, simply write to him Comascotec , 6 rue Masséna 69006 Lyon or by mail to meules-verre@vedip.com

13.2 Cookies:
During his consultation, our collection from the software activated by your own computer (cookies ), data such as the date , the pages viewed, time of consultation or computer address of your computer, the provider access, search , link to the origin of this consultation , etc. . This collection allows us to improve the usability of our website and to enhance the effectiveness of our partnerships. You can prevent this collection by disabling this function in your web browser. Even when this function is disabled, you still have the possibility to access our site.

Article 14. responsibility
14.1 Principle:
All except specific product sales obligations , obligations under Comascotec its range of products Vedip are obligations of means and not of results .

14.2 - limits:
The texts, illustrations, photos accompanying the presentation of the products have no contractual, and do not engage any responsibility from Comascotec for its range of branded products Vedip in any capacity whatsoever, in case of error typographical or otherwise.

In any event , the liability of Comascotec for its range of products for flat glass processing Vedip will in no case be sought in the following cases:
• damage due to failure or improper or partial performance by the customer of its obligations ,
• force majeure , being expressly agreed that such will be considered as all external or internal social conflicts , any product shortages , fuel or raw materials , any interruption or disruption of transportation , accidents or bankruptcy proceedings affecting the production of suppliers, etc. . The occurrence of any of these events allows Comascotec to suspend or cancel all or part of the performance of its obligations without this entitles any damages or penalties for the customer .

Article 15. Conferral of jurisdiction and applicable law

These general conditions of sale and orders or agreements to which they apply are governed by French law. Any dispute which will lead the formation, execution , termination or interpretation hereof, any order or agreement to which they apply, will be under the jurisdiction of the Tribunal de Commerce de Lyon ( France ) notwithstanding any provision Unlike general purchasing conditions of the customer or any other commercial document not expressly accepted by Comascotec .

Made in Lyon 17-03-2014